jitaasc Privacy
Policy

When you register an account with jitaasc, browse the platform, make deposits or withdrawals, or interact with our customer support team, we collect certain categories of personal data. The scope of data collected depends on the nature of your interaction with the platform. Below is a comprehensive overview of the categories of personal information jitaasc may collect.

jitaasc does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or health data except where required by applicable anti-money-laundering (AML) regulations or where voluntarily disclosed by a player in the context of a responsible gaming self-exclusion or support request.

We do not collect personal data from individuals under 18 years of age. If we become aware that a minor has submitted personal data during a registration attempt, that data is deleted immediately and the registration is rejected. If you are a parent or guardian who believes a minor has accessed the jitaasc platform, please contact us at [email protected] without delay.

jitaasc processes your personal data only for clearly defined, lawful purposes. We do not use your data for purposes that are incompatible with those stated in this Privacy Policy. The primary purposes for which we use your personal information are outlined below.

• Account creation and management: To register your account, verify your identity and age, and maintain accurate account records throughout the lifetime of your jitaasc membership.
• Transaction processing: To facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, and to process withdrawal requests to your designated payment method. Financial data is used solely for the purposes of executing and recording these transactions.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multi-account activity, money laundering, and other activities that violate our Terms and Conditions or applicable law.
• Regulatory compliance: To fulfil our obligations under applicable anti-money-laundering (AML) and know-your-customer (KYC) requirements, including retaining transaction records for the periods mandated by applicable financial regulations.
• Platform improvement: To analyse aggregate usage patterns, improve game selection, optimise the platform interface, and develop new features that enhance the jitaasc player experience.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support channel at [email protected].
• Responsible gaming: To monitor gameplay patterns that may indicate problematic gambling behaviour, to administer self-exclusion requests, and to enforce deposit limits and session controls in accordance with your preferences.
• Marketing communications: Where you have opted in, to send promotional offers, bonus notifications, VIP programme updates, and seasonal promotions (such as Eid specials, BPL season offers, or IPL cricket promotions) via SMS or email. You may opt out at any time by contacting support.

jitaasc does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your data is a tool for delivering a better, safer gaming experience — not a commercial asset to be monetised independently.

Cookies are small text files stored on your device when you visit jitaasc.net. They allow the platform to recognise your device, maintain your session, and remember your preferences. jitaasc uses the following categories of cookies:

• Strictly necessary cookies: These are required for the platform to function. They include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences, such as your chosen language, display settings, and previously selected deposit method, to reduce the number of steps needed during each visit.
• Analytics cookies: These collect anonymised, aggregated data about how players navigate jitaasc.net — which pages are visited most, where users drop off in registration, and how games are discovered. This data informs platform improvements. Analytics cookies are only set with your consent.
• Security and fraud detection cookies: These help identify and flag unusual access patterns, including login attempts from unrecognised devices or locations, to protect your account from unauthorised access.

jitaasc does not use third-party advertising cookies or cross-site tracking technologies that build behavioural profiles for external advertising networks. Your browsing activity on jitaasc.net is not shared with advertising platforms.

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use the platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

jitaasc shares your personal data with a limited set of trusted third-party service providers who assist us in delivering the platform. In every case, data is shared only to the extent necessary for the specific service being provided, and all third-party partners are contractually required to process your data in accordance with applicable data protection standards.

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard receive only the transaction data required to process your deposit or withdrawal. No additional personal data beyond that strictly required for payment execution is shared with payment partners.
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Hacksaw Gaming, and Play'n GO operate the game engines integrated into jitaasc. These providers may receive a pseudonymous player identifier to facilitate game session management. They do not receive your full identity data, contact information, or financial data.
• Identity verification services: Where KYC verification is required, jitaasc may engage a third-party identity verification provider to authenticate documents such as national ID cards or passports. These providers process identity documents solely for verification purposes and do not retain your data beyond the period required to complete the verification.
• Technology infrastructure providers: Cloud hosting, server infrastructure, and cybersecurity service providers may have technical access to platform data as part of their service delivery. These providers are bound by strict data processing agreements and do not use your data for their own purposes.
• Legal and regulatory authorities: jitaasc may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required to do so by applicable law, court order, or legitimate regulatory request. jitaasc will notify affected players of such disclosures where legally permitted to do so.

jitaasc does not transfer your personal data to countries outside of your region where doing so would expose your data to materially lower standards of protection than those applied within jitaasc's operating jurisdiction. Where cross-border data transfers are technically necessary (for example, in the context of cloud infrastructure), appropriate contractual safeguards are in place.

The security of your personal and financial data is a core operational priority at jitaasc. We apply a layered security architecture that includes the following measures:

• SSL/TLS encryption: All data transmitted between your browser or mobile device and jitaasc.net is encrypted using Transport Layer Security (TLS). This prevents interception of your login credentials, session data, and transaction information in transit.
• Password hashing: Account passwords are never stored in plain text. jitaasc stores only a cryptographically hashed derivative of your password using an industry-standard one-way hashing algorithm. Even internal staff cannot view your password.
• Two-factor authentication (2FA): jitaasc offers SMS-based two-factor authentication for your account login. We strongly encourage all players — particularly those in Dhaka, Chittagong, and other high-traffic regions — to enable 2FA as an additional layer of account protection.
• Access controls: Access to personal data within jitaasc's internal systems is restricted on a strict need-to-know basis. Customer support agents, for example, can access only the data categories required to resolve your specific enquiry.
• Intrusion detection and monitoring: jitaasc operates real-time monitoring systems that detect and alert on anomalous access patterns, brute-force login attempts, and other indicators of potential security incidents.
• Incident response: In the event of a data security incident that affects your personal data, jitaasc will notify affected players promptly via their registered contact details and take immediate remedial action to contain and investigate the incident.

While jitaasc employs robust security measures, no online platform can guarantee absolute security. You play an important role in protecting your own account by using a strong, unique password, enabling 2FA, and not sharing your credentials with any third party. If you suspect unauthorised access to your account, contact [email protected] immediately.

jitaasc retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the principal categories of personal data held by jitaasc:

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised aggregate data (such as statistical usage analytics) may be retained indefinitely for platform research and development purposes, as it no longer constitutes personal data.

Where a legal hold is placed on data — for example, in connection with an ongoing regulatory investigation or litigation — the relevant data will be retained beyond the standard retention period until the hold is lifted.

As a player on the jitaasc platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our privacy team at [email protected] with a clear description of your request. jitaasc will respond within a reasonable timeframe, typically within 14 business days of receiving a complete request.

• Right of access: You have the right to request a copy of the personal data jitaasc holds about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• Right to rectification: If any personal data jitaasc holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your jitaasc account dashboard.
• Right to erasure: You may request that jitaasc delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is otherwise unlawful. Note that erasure requests may be subject to legal retention obligations that override this right in certain circumstances (see Section 06).
• Right to restrict processing: You may request that jitaasc restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed.
• Right to object to marketing: You have the right to object to the processing of your personal data for direct marketing purposes at any time. To opt out of marketing communications from jitaasc, contact [email protected] and your preferences will be updated within 5 business days.
• Right to data portability: Where processing is based on your consent and is carried out by automated means, you may request that jitaasc provide your personal data in a structured, commonly used, machine-readable format.

jitaasc will not discriminate against players who exercise their data rights. Exercising your privacy rights will not affect your ability to use the jitaasc platform, subject only to the technical necessity of certain data for account operation.

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jitaasc, please contact our privacy support team using the details below. All privacy-related enquiries are handled confidentially and with priority.

Privacy Support Contact:
Email: [email protected]
Response time: Within 14 business days for formal privacy requests; within 48 hours for general enquiries.
Support hours: 24 hours a day, 7 days a week (peak staffing during Bangladesh Standard Time, UTC+6, evening hours).

jitaasc reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Where material changes are made to this Policy, jitaasc will notify registered players via their registered mobile number or email address at least 7 days before the revised Policy takes effect. Continued use of the jitaasc platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

The current version of this Privacy Policy is effective as of 1 January 2026. Previous versions of the Privacy Policy are available on request by contacting [email protected].

This Privacy Policy applies exclusively to personal data collected and processed by jitaasc through the jitaasc.net platform. It does not apply to third-party websites or services that may be referenced within the platform, each of which operates under its own privacy terms. jitaasc is committed to maintaining transparency in all data practices and to upholding the highest standards of data protection for players across Bangladesh.